Customers Are Becoming Happier with Dealership Service Departments

Richard, Iman and Paul smiling from behind the Butler Ford service desk.

Richard, Iman and Paul smiling from behind the Butler Ford service desk.

It’s always our goal that you, the customer, leave our service department happy. We know it can’t happen 100% of the time but we sure aim that high. So, we’re extremely pleased to see J.D. Power and Associates‘ latest Customer Service Index Study which shows customer satisfaction with dealer service departments is increasing. The report represents feedback from 91,000 customers who had their vehicle repaired or serviced at a dealer during the first three years of ownership. Click here to read more about the study’s results. Inthe meantime, we want to know how we can make your service experience even better! Drop us a line at customersfirst@butlerman.com.

Source: www.autoblog.com

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